Comcast Bandwidth Meter Failed Me This Month
I wish I had taken screenshots last week of my Comcast bandwidth meter. Then I’d have actual visual proof that I didn’t plan on going over my montlhy allotment of 250 gigs. It would also be nice if there was a way that I could see daily usage on Comcast’s site to make sure I wasn’t hallucinating when following the bandwidth meter last week. Going over by 5-10 gigs isn’t bad (IMHO), but I had no intention of going over by 36 gigs.
As you can see I went over by quite a bit this month. You’ll notice when looking at the other months that I’m right around 250 or slightly more/less than that. I’m not trying to lose the family’s Internet account. Neither am I trying to play games with Comcast. I use their bandwidth meter as my guide for how much I download per month.
Am I a heavy user? You bet! Am I the type that has torrents running 24/7? Nope. Do I run my newsgroup leeching software at full bore 24/7? Nope.
I do use those tools though. and I’m not going to lie to you about it. I use torrents on Dime to get concerts taped by other folk around the world, torrents are used to download the Japanese/Korean shows I like to watch (with subtitles graciously provided by fansubbing groups). I use Newsleecher with SuperSearch to find Asian anime/TV shows that I want to watch. I also prefer 720p/1080 caps. I generally choose the 720p versions since most Korean 1080 caps area bout 8 gigs an episode. I can’t afford that on a monthly basis.
Last week, I knew that I was going to be gone for the holiday weekend. According to the bandwidth meter I had ample room to download some of the Japanese/Korean shows I’d been on the fence about (I check the bandwidth meter several times a week, if not daily). I downloaded them and when I left for Oregon on Friday, the bandwidth meter had me pegged at 241 gigs. Plenty of breathing room for the month. Last night, I got home and the meter showed 283 gigs! Wow.
I remembered turning off all my computers before I left, so I logged into my router flashed with Tomato and checked the bandwidth logs. Essentially my router logged almost zero wan traffic during the time we were gone. So, what happened?
My best guess after analyzing my router bandwidth was that the Comcast bandwidth meter was not accurately reflecting what I was using. I know that Actual usage shown is not real-time and could be delayed up to 3 hours. But mine seems to have been delayed by days and now I’m over the amount.
You may ask why I’m relying on the Comcast bandwidth meter instead of my router (which is much more accurate). Well, Comcast bases their information on their data and not what my router is logging. So, I follow their bandwidth meter instead of what Tomato is logging. Of course, I did flash my router with a new version of Tomato and lost my data for the month on my router. I have to figure out how to save that data and then get it back in. Another thing to work on.
So, I will wait for my call (which I hope doesn’t happen) and carry on making sure my usuage stays under 250 gigs a month. Thanks a bunch Comcast.
6-2-11 Edit
It sounds like I’m not the only one that experienced this anomaly. On the DSLreports.com forums, a few other members had the same issue I did. Several posts talk about their bandwidth meters being frozen and then suddenly a few days later, their bandwidth is much higher than they expected.
I find this irritating because how can users trust a tool that has not worked as described on more than one occasion. Some users have experirenced their meters being frozen and nothing ever comes out of it, but others than find out they used much more than expected.
In reality, Comcast does not need a data cap. I really don’t believe they do. They want to throttle the heaviest users out their. If a user is determined to be affecting other users adversely, than I don’t mind some sort of intervention. But in reality, this is just a ploy for Comcast to keep us from streaming more and more shows/movies online to the point that users decide they won’t need cable services to watch all these programs that are often available freely (or at a drastically reduced price than what users pay for their cable TV premiums each month).






